Terms of Service

Effective November 1, 2026. Questions: [email protected].

These terms are an agreement between you and Falken's Maze Website Security Scanner ("we", "us") covering your use of Falken's Maze at joshua.falkensmaze.dev: the free report card, the customer portal and everything that comes with them (the "service"). By scanning a domain or creating an account, you agree to them. If you use the service for an organization, you agree on its behalf and confirm you're allowed to.

1. What the service does

Falken's Maze checks a domain's publicly visible security settings (email authentication, DNS, TLS certificates, security headers and, on some plans, subdomains and WordPress installs) and grades them as a Maze Score. The free report card uses public information only: DNS records, the site's certificate and its home page. Some paid checks make more requests to the site and run only on domains whose ownership you have verified.

2. Scan only what you may scan

You may only scan domains you own or have permission to test, and you must follow the Acceptable Use Policy. You are responsible for the domains you add and the scans you start. We may refuse, limit or stop any scan.

3. Your account

Give accurate details and keep your email address current; we send account and security messages there.
Keep your password (and two-factor codes, if you use them) to yourself. You're responsible for what happens under your account.
Tell us at [email protected] if you think someone else has got into it.

4. Plans and payment

First Move is free. Paid plans (Watchtower, Command Center) and add-ons such as Plugin Recon have the prices, limits and billing terms shown when you choose them. Paid plans renew automatically, monthly or yearly, until you cancel. We may offer a free trial on your first paid plan: you add a card when you start it, and we charge it automatically when the trial ends unless you've cancelled before then. We'll email you a few days before the first charge. Fees already paid aren't refunded except where the law requires it. We may change prices with at least 30 days' notice; the change applies from your next billing period.

Cancelling. You can cancel a paid plan at any time on the Billing page. It stays active until the end of the billing period you've already paid for (a month, or a year on yearly billing), then your account moves to First Move. This is the only way a plan ends: we don't end plans part-way through a period, and we don't refund or credit the rest of a period. You can undo a cancellation any time before the period ends. If you cancel during a free trial, the plan ends when the trial does and you aren't charged. We'll email you when you cancel and again about a week before your plan ends.

Changing plans. Upgrades (a higher plan, monthly to yearly billing, or adding an add-on) start straight away, and we charge the difference for the rest of the current period to your card. Downgrades (a lower plan, yearly to monthly billing, or removing an add-on) take effect only at your next renewal date. Until then you keep everything you've paid for, and there's no refund or credit for the rest of the period. You can undo a booked downgrade any time before it takes effect. If the new plan covers fewer domains than you have, you choose which ones it monitors; the others stay in your account without monitoring. During a free trial, changes take effect straight away.

5. Reports are guidance, not a guarantee

A Maze Score is an automated assessment of what we could see at the time of the scan. A good grade doesn't mean a domain is secure, and a check can be wrong or unable to run. Reports aren't a penetration test, an audit or professional advice. Decide what to change yourself, and test changes before relying on them.

6. Your content and our service

You keep whatever rights you have in your domains and data. You let us process them to run the service, as described in the Privacy Policy. We own the service, its software, its check catalog and the Falken's Maze, Joshua and Maze Score names. You may share your own reports; don't copy, resell or reverse-engineer the service.

7. Availability

We work to keep the service running but don't promise it will always be available, error-free or unchanged. Scheduled monitoring runs on a best-effort basis, and an alert may be late or not sent.

8. Ending your use

You can stop using the service and ask us to close your account at any time. Closing an account deletes it, so any paid plan on it ends straight away, without a refund for the rest of the period. We may suspend or close an account that breaks these terms or the Acceptable Use Policy, puts the service or others at risk, or is unpaid. On closure, we delete your data as the Privacy Policy describes.

9. Disclaimers

Except as the law requires, the service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

10. Limits on liability

To the extent the law allows, we aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, and our total liability for any claim relating to the service is limited to the greater of what you paid us in the 12 months before the claim and US$100.

11. Indemnity

You'll cover our reasonable costs if a third party brings a claim against us because you scanned a domain you weren't allowed to, or otherwise broke these terms.

12. Changes to these terms

We may update these terms. For material changes, we'll give account holders notice by email or in the portal before they take effect. Continuing to use the service after that means you accept the new terms.

13. Governing law

These terms are governed by the laws of the State of Massachusetts, United States, without regard to conflict-of-law rules. If part of these terms can't be enforced, the rest still applies.

14. Contact

Falken's Maze Website Security Scanner · [email protected]